KYC Policy

GPayTransfer uses Know Your Customer verification to help protect users, reduce fraud, and maintain safer financial activity on the platform.

1. What is KYC?

KYC means verifying a user's identity before allowing access to certain wallet, transfer, withdrawal, and payment request services.

2. Information We May Request

• Full legal name
• Date of birth
• Nationality
• Residential address
• Government-issued ID or passport
• Selfie or identity confirmation image
• Address proof such as bank statement or utility bill

3. Why KYC is Required

KYC helps GPayTransfer prevent fraud, unauthorized activity, identity misuse, and high-risk transactions.

4. Verification Review

Submitted documents are reviewed by the GPayTransfer team. The account status may be approved, rejected, or marked for re-upload if documents are unclear or incomplete.

5. Incorrect Information

If a user submits false, misleading, expired, edited, or unclear documents, GPayTransfer may reject verification or restrict the account.

6. Account Limits

Unverified users may have limited access. Some features may only become available after KYC approval.

7. Document Storage

KYC documents may be stored securely for compliance, fraud prevention, legal, and operational purposes.

8. Reverification

GPayTransfer may request updated documents or additional verification at any time if required for security or compliance reasons.

9. Contact

For KYC questions, contact support@gpaytransfer.com or compliance@gpaytransfer.com.